North Queen Auto Parts has been in business for almost 50 years (since 1958). Co-owners Bob and Walter Sembay are proud to say that five of their twenty-plus staff are family members.
Included are Bob's daughters Barbara, Samantha and Trisha, as well as Walter's sons Andrew and Adrian. Barbara works in sales and handles the marketing, while Samantha heads up the inventory department. While not a direct employee, Trisha works upstairs in the office of the five acre facility managing the administrative duties of the Car Management Solutions QRP network. Andrew also works in the sales department and is in charge of shipping and receiving, and Adrian is a staff mechanic.
The company has managed to expand its business by forming a unique partnership. "Our members in Car Management have partnered with Co-Auto group of dealerships and shops in Ontario," says Bob. "This has allowed us to distribute products further within the industry."
"It's exciting," adds Barb. "Each day we're shipping out more recycled products to new customers. And thanks to enhancements in computerized ordering, we are shipping more products across the province into different markets."